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General Conditions

1. Introduction :

Welcome to PerpetualTime, the ultimate destination for luxury timepieces. By accessing and using our website, you agree to comply with the following General Conditions. Please read them carefully before making any purchase or using our services.

2. Scope of Application :

These General Conditions govern the use of our website, the sale of products, and the provision of related services. They apply to all users, including visitors, registered customers, and purchasers of our products.

3. Products and Services :

  • All products offered on our website are subject to availability.
  • We strive to ensure that the descriptions, images, and prices of our watches are accurate. However, slight variations may occur due to factors beyond our control.
  • Services related to watch maintenance, repair, and customization are provided under separate terms outlined at the time of service request.

4. Orders and Payments :

  • Orders can be placed directly through our website.
  • Payment methods include [Insert Accepted Payment Methods, e.g., credit/debit cards, PayPal, bank transfers].
  • All prices are listed in [Currency, e.g., AED/USD] and include applicable taxes unless stated otherwise.

5. Delivery and Shipping :

  • We offer insured worldwide shipping to ensure the safe delivery of your timepiece.
  • Delivery times vary based on location and product availability. Exact shipping details will be provided upon order confirmation.
  • Customers are responsible for any customs duties or import taxes applicable in their country.

6. Returns and Refunds :

  • Products may be returned within [Insert Time Frame, e.g., 14 days] of delivery, provided they are in original, unused condition with all packaging and tags intact.
  • Refunds will be processed after inspection of the returned item and will exclude shipping costs unless the return is due to an error on our part.
  • Customized or engraved products are non-refundable.

7. Warranty :

  • All watches sold by PerpetualTime come with a [Insert Warranty Period, e.g., 2-year] warranty covering manufacturing defects.
  • The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

8. User Obligations :

  • Users agree to use the website for lawful purposes and not engage in activities that may harm the site or its users.
  • Account holders are responsible for maintaining the confidentiality of their login credentials.

9. Limitation of Liability :

  • PerpetualTime is not liable for any indirect or consequential damages resulting from the use of our website or products.
  • Our liability is limited to the amount paid for the product or service in question.

10. Modification of Terms :

  • We reserve the right to update or modify these General Conditions at any time. Changes will take effect immediately upon posting on the website.

11. Applicable Law and Jurisdiction :

These General Conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai.